Shipping Policy – Vapsolovape
At Vapsolovape, we aim to deliver your vape products quickly and securely. We’ve designed our shipping process to ensure you receive your order in a timely manner, with all costs transparently included.
1. Shipping Locations
We offer international shipping to various countries worldwide, including Germany and across Europe. With warehouses in Germany and China, we can fulfill orders efficiently and ensure fast delivery to your location.
2. Order Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed after 5:00 PM or over the weekend will be processed on the next business day.
- Once your order ships, you will receive an email with a tracking number to monitor the progress of your delivery.
3. Shipping Fees
Shipping costs are calculated at checkout based on your delivery address and order size. The total shipping fee includes all customs duties and taxes, so you won’t incur any extra charges upon delivery.
4. Estimated Delivery Times
- Domestic Shipping (Germany): Orders typically arrive within 3-5 business days.
- International Shipping (Europe & Other Locations): Expected delivery times range from 7-14 business days depending on your location.
- Express Shipping: If you need your order sooner, we offer expedited shipping options, which typically take 2-5 business days.
Please note, delivery times may vary due to customs processing or factors such as holidays and weather.
5. Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package and stay updated on its journey until it arrives at your doorstep.
6. Lost or Damaged Shipments
In the unlikely event that your order is lost, delayed, or damaged during shipping, please contact us right away. We will work with the shipping carrier to resolve any issues promptly.
- Lost Shipments: If your order has not arrived within 30 days of shipment, please reach out to us for assistance.
- Damaged Shipments: If your package arrives damaged, please take photos of the damaged items and packaging and contact us within 7 days of delivery.
7. How to Contact Us
If you have any questions or need help with our shipping process, feel free to get in touch:
- Email: [email protected]
- WhatsApp: +8619068613079
We are committed to providing fast, reliable shipping and ensuring a smooth shopping experience for all our customers.